Shipping & Returns STORE TERMS We are proud to ship using
  Our standard method of shipping is FedEx Ground Service. FedEx requires a physical shipping address. Please note that FedEx does not deliver to PO Boxes. Orders being shipped to a PO Box or a Military Address (AA, AE, AP) are shipped via the United States Mail Service and may take 3-12 business days for delivery.
50 United States, PR and Military Orders: Standard Shipping FedEx Ground: In-stock merchandise will normally arrive in 3-6 business days after the order is received. Orders are shipped via FedEx. When your order is shipped you will receive an email confirmation with the FedEx tracking number.
*All orders under $7.00 will be shipped USPS First Class Mail PLEASE NOTE THE FOLLOWING:
Canada Orders
All orders must be paid in U.S. funds by international Postal money order (funds must be in USA dollar), credit card or PayPal. Exchange rates are automatically calculated on credit card orders and PayPal. The recipient is responsible for all duties, taxes and Customs fees. Please contact your local Customs office for an estimate of these fees. Additional shipping charges may be required on oversized items. When your order is shipped you will receive an email confirmation with the FedEx tracking number.
PLEASE NOTE THE FOLLOWING:
International Orders:
All orders must be paid in U.S. funds by international Postal money order (must be in USA Funds), credit card or PayPal. Exchange rates are automatically calculated on credit card orders and PayPal. The recipient is responsible for all duties, taxes and Customs fees. Please contact your local Customs office for an estimate of these fees. Additional shipping charges may be required on oversized items. When your order is shipped you will receive an email confirmation with the FedEx tracking number. We will ship to: Australia, Austria, Argentina, Barbados, Bahamas, Belgium, Belize, Brazil, Bolivia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, Greece, Guam, Hong Kong, Honduras, Japan, Korea, Kuwait, Iceland, India, Israel, Italy, Indonesia, Ireland, Malaysia, Mauritius, Mexico, Netherlands, Netherlands Antilles, New Zealand, Norway, Panama, Philippines, Puerto Rico, Portugal, Qatar, Oman, Saudi Arabia, Sri Lanka, St. Kitts And Nevis, Singapore, Spain, Sweden, Switzerland, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom (Great Britain) and Venezuela
Returns, Refunds and Exchanges
 The way we look at it, we've got no business asking for your next order until you're 100% satisfied with your last order. To make sure you get everything you expect from Custom Cake Supply, we back your purchase with our famous 100% Satisfaction Guarantee. We do not accept return on edible items or items intended for food use. You can buy with confidence, knowing that if you're not completely satisfied with your order when it arrives, you can return it for a prompt exchange or refund. Consider it our way of saying 'thank you' for your support. We've always believed that the measure of a company is the way they treat their customers. So with every order, we make this promise to you - the best quality, the best value, the best service Guaranteed. If you receive a product that you no longer want, wrong size, wrong item or damaged we will gladly replace it or provide a refund, provided the following conditions are met:
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